Sunday 6 July 2008 - The Sunday Times

Airlines still dodging compensation

The Sunday Times

Airlines continue to flout European laws over compensation for cancelled flights. Passengers can claim compensation of up to £475 for a cancelled flight, but airlines can avoid these costs if they cite extraordinary circumstances, such as mechanical breakdown or poor weather. There is currently no obligation for carriers to record the reasons for cancellations, which affect about 2.7% of all departures...