Passenger Testimonials

e-mail, Friday 26 March 2010 00:00
_{Regarding flight Emirates - Manchester - Dubai}

I would like to conclude by thanking EU Claim for all their help with my claim for compensation because I am convince that without your intervention any claim would have been unsuccessful.

J. Snowball

e-mail, Friday 26 March 2010 00:00
_{Regarding flight bmi - Tenerife - Manchester}

i would just like to say thankyou very much for all your efforts for getting compensation the service i received has been excellent im very grateful thankyou once again

N. Herring

e-mail, Friday 26 March 2010 00:00
_{Regarding flight KLM- Lagos - Amsterdam}

As frequent flyer for many years I expected a customer valued response after filing my complaint, my first in 15 years. After some correspondence with the airline I gave up, but got motivated again when reading a article in the paper about EUclaim. Euclaim handled this case very professionally. This professional effort resulted in the airline admitting poor performance on that particular flight. Next time around I won’t even bother filing a complaint with the airline, I’ll contact EU claim straight away.

N. Bakker

e-mail, Friday 26 March 2010 00:00
_{Regarding flight Air France - Bangkok - Dusseldorf}

thank you very much! Without your efforts it would have been nearly impossibly for us to pursue our rightful claim. We have already talked to our travel agency which was very interested in your service because they would like to refer your company to customers of them which have encountered similar problems with airlines. Through your good internet presences all steps of your efforts were very transparent and your response time of my questions asked was very fast. I hope that your company will teach the airlines that they can not trample passenger’s law under foot with impunity. Thank you very much again.

B. Theis

e-mail, Friday 26 March 2010 00:00
_{Regarding flight Lufthansa - Chicago - Bangalore}

Dear EUclaim team,

I had a wonderful experience working with you in processing my claim.

As you are aware, I had contacted the airline directly before contacting you and they dismissed my claim under 'extraordinary circumstances'. With your help I was able to claim and have now received the compensation.

You have a very professional and organized method of dealing with the claim. I also like the option of checking the claim status online. I am very satisfied with your firm and will spread the word to my friends circle.

Good luck and wish your firm all success.

Thank you,

S. Menoth

E-mail, Wednesday 16 September 2009 00:00
_{Regarding flight FlyBE, Inverness - London-Gatwick}

We are extremely pleased with the outcome. Your company took only 2-3 weeks to settle this dispute for us, something we had been battling with for over 2 months. It was dealt with efficiently and swiftly and we cannot fault the process in any way.

Our heartfelt thanks once again, and we will have no hesitation in recommending you or, in fact, using you again for any further problems!

M. & A. McMillan

E-mail, Wednesday 16 September 2009 00:00
_{Regarding flight Delta Airlines, London-Heathrow - New York}

In terms of feedback, I would say that I have been thoroughly impressed with your company and would recommend it highly to anyone in need of a similar service. I don't believe that my claim would have been successful had it not been for the assistance of EU Claim.

L. Rush

Contact Form, Friday 31 July 2009 20:46
_{Regarding flight US Airways, Gatwick - North Carolina}

After 13 months the compensation from US Airways has finally appeared in my bank account today-Thankyou very much for your persistence in pursuing my claim. It is good to know that these airlines cannot get away with cancelling flights at great inconvenience to the passengers and incorrectly inform them that no compensation is available. I am very happy that my son saw an article about your company in the Daily Telegraph just after my flight was cancelled. My thanks to all your staff.

J.A. Dye

E-mail, Tuesday 14 July 2009 19:31
_{Regarding flight SAS, Frankfurt - Göteborg}

I must say that I am very impressed that you managed to claim compensation on my behalf. I would never have succeeded on my own. Your process is quite clear and transparent, as well as professional. Your company is an important asset for us customers, and I will certainly use your services again, should I be in a situation where a rightful claim is denied.

I have submitted my bank details, and I am looking forward to obtain a little extra money to spend during holiday.

Best Wishes

Reiner

E-mail, Thursday 14 May 2009 16:31
_{Regarding flight KLM, Geneve - Amsterdam}

I would like to thank you for your efforts, and obviously for the end result! This was my first experience and it has been very positive.

Before using your services I tried myself to get compensation from KLM, but with the same result as you initially received. This shows how powerful your approach is!

I will certainly share my experience with friends and family. From a solution point of view, your portal and eMail combination works great and is very user friendly. To top it you might add SMS message if there is new info on the portal.

Minor, but all I can come up with to improve!

Great stuff.

Aad